Privacy Statement

Kreindler Law (”Kreindler Law”, “we”, “our” or “us”) is concerned with maintaining the accuracy, security and privacy of Personal Information which you provide to us. This Privacy Statement sets out the principles and practices which we will use in protecting the Personal Information of our clients, service providers and other individuals (”you” or “your”). It does not apply to Personal Information about employees or other temporary or permanent staff, consultants, volunteers or other individuals assigned to or affiliated with us or to any information which is not Personal Information as defined in or interpreted under applicable law.

What is Personal Information?

Personal Information in this Privacy Statement means information about an identifiable individual as that term is defined in applicable privacy legislation. Normally, Personal Information does not include business contact information, including your name, title or position, business address, business email address, telephone or facsimile number.

Consent to Disclosure of Personal Information

By submitting Personal Information to us or to any of our service providers, (i) you agree, in the case of your Personal Information, that we may collect, use and disclose your Personal Information in accordance with this Privacy Statement and as permitted or required by law, and (ii) you represent, in the case of Personal Information of any other individual that is provided by you to us, that you have all required rights, authority and consents from that individual to permit us to collect, use and disclose that individuals Personal Information in accordance with this Privacy Statement and as permitted or required by law.

Subject to legal and/or contractual requirements which may apply, you have the right at any time to give us notice refusing or withdrawing your consent to our collection, use or disclosure of your Personal Information for the purposes described below. You should know that in certain circumstances where you refuse or withdraw your consent, we may not be able to continue providing you with professional legal services, and we therefore reserve the right in such circumstances to terminate our relationship with you. There are instances where we may collect, use or disclose your Personal Information without your consent, for example to collect a debt you owe to us, to comply with a subpoena or court order, or to comply with the rules of court regarding the production of records.

What types of Personal Information do we collect?

As a law firm, we provide professional legal services for our clients and, as part of this we are required from time to time to collect, use and disclose Personal Information of our clients and service providers. In the course of doing this, we may share Personal Information among our partners, lawyers, support staff and service providers, and with third parties such as opposing parties; parties in interest; witnesses; decision-makers; experts, other legal counsel and advisors and service providers

We collect, use and disclose your Personal Information for the following purposes:

  • Providing professional legal services, fulfilling legal duties, and avoiding conflicts of interest;  Assessing whether we should establish or continue to maintain business or professional relationships with clients, suppliers and other third parties, including the evaluation of credit standing and the matching of credit bureau or credit reporting agency information;
  • Administering our relationships with clients, suppliers and other third parties, including invoicing, collecting and processing payments, and the performance of contractual obligations;
  • Communicating with clients, suppliers and other third parties, including conducting mailings, surveys, research and evaluations;
  • Marketing the products and services that we provide and those of third parties with whom we have a business relationship;
  • Distributing newsletters, conference information and other related materials to individuals on our mailing lists, including the use of third party mailing houses and e-mail service providers;
  • Developing and managing our legal databases, document management and document production, and risk management systems;
  • Developing and managing our business infrastructure, information systems and operations;
  • Detecting and preventing errors, negligence, breach of contract, fraud, theft and other illegal activity, and monitoring and auditing compliance with our policies and procedures;
  • Engaging in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Kreindler Law;
  • Complying with applicable statutes, laws, regulations or any orders made by any court of competent jurisdiction or authorized statutory or regulatory agency; and
  • For any other purpose to which you consent.

Who do we disclose your Personal Information to?

We may disclose your Personal Information to:

  • Service providers, including: organizations or individuals retained by us to perform functions on our behalf, such as: marketing, data processing, document management and office services; and, organizations or individuals retained by us to evaluate your creditworthiness or to collect outstanding debts; experts, consultants or other law firms or agents who we may retain on your behalf or for your benefit;
  • Financial institutions, on a confidential basis and solely in connection with the assignment of a right to receive payment, the provision of security or other financing arrangements;
  • Persons who we have reasonable grounds to believe are providing or seeking the information as your agent or on your behalf;  Third parties where you consent to the disclosure or where disclosure is required or permitted by law.

Where do we keep your Personal Information?

Your Personal Information is stored at secured locations either at our offices or at the offices of service providers who are engaged by us to administer or provide products, services or information on our behalf. We use reasonable measures to require the organizations with whom we share your Personal Information for these purposes to use your Personal Information only to perform the services we have hired them to provide.

Some of the service providers that process or handle Personal Information on our behalf are located outside of Canada. As a result, your Personal Information may be transferred, stored and/or processed outside Canada in connection with the purposes described in this privacy statement. Contractual or other measures we may use to protect your Personal Information are subject to the legal requirements of the foreign jurisdictions where your Personal Information may be transferred, stored or processed, for example lawful requirements to disclose information to government authorities in those countries.

How can you obtain access to your Personal Information?

Upon your written request, subject to certain exceptions and conditions, we will inform you of the existence, use, and disclosure of your Personal Information and will give you access to your Personal Information. Access requests must be made in writing and must be sent to our Privacy Officer at the contact address below. In some circumstances, we may not provide access to your Personal Information, for example if it contains the Personal Information of other persons, if it constitutes confidential information of other including ourselves, if it is protected by solicitor-client privilege, or if it is otherwise not properly the subject of an access request.

How do we protect your Personal Information?

Cookies – Our website makes use of cookies to collect information such as the type of browser and operating system the visitor uses, the domain name of the website from which the visitor came, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitors browser, but not necessarily the visitor, to our computers each time our website is visited. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who the individual visitor is.

In addition to the purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of our website and to facilitate its usage by visitors to our website. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website.

Online Communications – In order to provide our website visitors with services or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, or participating in contests and surveys. If you are known to us as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other information that we may collect from time to time.

E-Mail Communications – We may send marketing or promotional e-mail communications to you with information that may be useful, including information about our services or the services of other third parties with whom we have a relationship.

Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third party websites may have different privacy policies and practices than ours and accordingly, we cannot be responsible for the Personal Information handling practices of such third party websites and your use of these sites is entirely at your risk.

Changes to our Privacy Policy

We reserve the right to change this Privacy Statement at any time. If we make a change to this Privacy Policy, we will post the revised policy on our website and we will make the revised policy available upon a written request to our Privacy Officer. This Privacy Statement is effective as and from the effective date shown below and will remain in effect until modified or supplemented.

Further Information

If you have any questions, please contact us at:

Privacy Officer
Kreindler Law
145 King Street West, Suite 2701,
Toronto, ON M5H 1J8


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Posted on: September 4, 2017